Helping Providers
Manage Relationships

Most lawsuits start with one simple phrase: “No one told us.” Informed Medical gives your facility a defensible, time-stamped record of the conversations that matter — including video-based education, signed acknowledgments, and clear proof that families were informed before complications occurred.

Verbal conversations are easily misremembered and hard to prove. Informed Medical adds a layer of clarity and protection by documenting informed education efforts — complete with digital signatures and audit trails. If a case ever arises, you’ll have more than a chart note. You’ll have evidence.

Your team didn’t go into healthcare to mediate family conflict — but it’s become a daily burden. Informed Medical supports frontline nurses with ready-to-use education tools and messaging that align families with clinical realities, so your staff can focus on care, not confrontation.

You’re often the bridge between families, clinical teams, and care plans — and that means navigating emotion, expectations, and misunderstandings. Informed Medical supports your role with clear, pre-approved messaging and educational tools that help families process difficult information before frustration takes over. It’s backup for your toughest conversations.

The admissions process is overwhelming for families — and full of risk for your facility. Informed Medical helps your team deliver key information in a consistent, digestible way using short videos and simple documentation tools that establish trust, reduce confusion, and start every relationship on the right foot.